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Shipping Policy

Our Shipping Policy is straight forward and as follows. Upon checkout and order completion;

Processing and Fulfillment is 24-48 hours (Mon - Fri). If your order is generated during the weekend, it will be processed the following Business Day.

FREE Standard Shipping on all orders. However, if you would like expedited shipping, please contact us before placing an order to discuss options.

Shipping and Delivery will take approx. 2-3 weeks, but may be sooner depending on your geographical location.

Products will either ship from our US or International warehouse, depending on inventory and availability.

We use 3rd party providers to help fulfill orders based on volume.

NOTE: Due to Covid-19 and Worldwide events, global logistics have been impacted and may cause delays in shipping. We are working hard to mitigate these issues within our control, however, once a product is shipped, we cannot assume responsibility for delays caused by the shipping carriers, USPS or any other logistics partner.

Miniyovi Printer ("we" and "us") is the operator of (https://www.miniyovi.com) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

  1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.

  1. Delivery Terme

3.1 Change Of Delivery Address

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched, usually within the first 24 hours.

3.2 P.O. Box Shipping

Miniyovi Printer will NOT ship to P.O. box addresses.

3.3 Military Address Shipping

We are NOT able to ship to military addresses at this time.

3.4 Items Out Of Stock

If an order has multiple item and any item in that order is out of stock we will contact you and either decide to 1. cancel and refund the out-of­stock items and dispatch the rest of the order or 2. fulfill the entire order once all items are restocked in inventory.

3.5 Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation or ship out a replacement product.

  1. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made

available by the shipping provider.

  1. Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject

the parcel from the courier, try to take a picture of the item and email us immediately If the parcel has been delivered without you being present, please email is for next steps.

  1. Duties & Taxes

6.1 Sales Tax will be applied to the price of the goods as displayed on the website.

6.2 Import Duties &Taxes

Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country,

and Intimately Personalized encourage you to be aware of these potential costs before placing an order with us. If you refuse to to pay duties and taxes upon arrival at your destination country, the goods will be returned to Intimately Personalized at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.

  1. Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an

order has already been dispatched, please refer to our Return Policy.

  1. Insurance

8.1 Parcels are insured for loss and damage up to the value as stated by the courier.

8.2 Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has completed

their investigation into the claim.

8.3 Process for parcel lost in-transit

We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

  1. Customer service

For all customer service inquiries, please reach us via the Contact Us form or email sales@miniyovi.com and we will respond within 24 hours.